These Terms & Conditions ("Terms") govern your use of the website voltenergyupgrades.com.au (the "Website") operated by DHARATI PTY LTD (ABN 42 662 784 992), trading as Volt Energy Upgrades. By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Website.
The Website is operated by DHARATI PTY LTD, an Australian proprietary limited company with ABN 42 662 784 992, registered business address 4/7 Logic Ct, Truganina VIC 3029. We trade as Volt Energy Upgrades and provide energy-efficiency assessment, supply, and installation services to residential and commercial customers.
Through this Website you can learn about our services, request a quote, book a consultation, or contact us. The Website itself provides general information only; any services we provide will be the subject of a separate written quote, service agreement, or contract entered into between you and us.
We may, where eligible, assist you to access government-funded energy-upgrade programs such as the Victorian Energy Upgrades (VEU) program. Participation in any such program is subject to the rules and eligibility criteria of the program administrator, and we make no guarantee that you will qualify.
You must be at least 18 years old and legally capable of entering into binding contracts to use this Website or request services from us. By submitting a quote request or contact form, you confirm that the information you provide is true, accurate, and complete.
Any prices, energy savings, rebate amounts, payback periods, or timelines shown on the Website or in marketing materials are indicative only and not a binding offer or guarantee. Actual outcomes depend on your property, equipment, energy usage, applicable program rules, and other factors outside our control. A formal written quote will be provided after a site assessment, and that quote — not the Website — sets out the binding terms of any work we undertake.
You agree to use the Website only for lawful purposes. You must not:
All content on the Website — including text, graphics, logos, the "Volt Energy Upgrades" name and branding, images, photographs, layouts, and software — is owned by DHARATI PTY LTD or our licensors and is protected by Australian and international copyright, trade mark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to view and use the Website for personal, non-commercial purposes only.
The Website may include links to third-party websites or resources. We provide these links for convenience only and do not endorse, control, or accept responsibility for any third-party content, products, or services. Your dealings with any third party are at your own risk and subject to their own terms and policies.
Our services come with guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)). Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy you may have under the Australian Consumer Law or other applicable laws that cannot lawfully be excluded.
Subject to Section 8, the Website is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we make no representations or warranties of any kind, express or implied, about the operation, accuracy, completeness, reliability, or availability of the Website or its content. We do not warrant that the Website will be uninterrupted, error-free, or free from viruses or other harmful components.
To the maximum extent permitted by law, and subject to Section 8, DHARATI PTY LTD, its directors, employees, contractors, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill arising out of or in connection with your use of the Website, even if we have been advised of the possibility of such damages. Our total aggregate liability for any claim arising out of or relating to the Website is limited, to the maximum extent permitted by law, to AUD $100.
You agree to indemnify and hold harmless DHARATI PTY LTD and our directors, employees, and contractors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your breach of these Terms; (b) your violation of any law or third-party right; or (c) any false or misleading information you submit through the Website.
Refund and cancellation rights for any paid services will be set out in the specific written quote or service agreement entered into between you and us, in addition to any non-excludable rights you have under the Australian Consumer Law. If you wish to make a refund or cancellation request, please contact us using the details in Section 17.
We aim to resolve any complaints quickly and fairly. If you have a concern about our Website or services, please contact us in writing using the details in Section 17, and we will respond within a reasonable period. If we cannot resolve the matter, you may have a right to refer the dispute to a relevant external body such as Consumer Affairs Victoria, NSW Fair Trading, or the program administrator for any government scheme involved.
We may suspend or terminate your access to the Website at any time, without notice, if we reasonably believe you have breached these Terms or used the Website in a way that may harm us or other users. Sections that by their nature should survive termination (including Sections 6, 9, 10, 11, and 16) will continue to apply.
Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
These Terms are governed by the laws of the State of Victoria, Australia. You agree to submit to the exclusive jurisdiction of the courts of Victoria and the courts competent to hear appeals from them in respect of any dispute arising out of or in connection with these Terms or the Website.
We may update these Terms from time to time. The "Last updated" date above shows when the Terms were last revised. Material changes will be notified on the Website. Your continued use of the Website after any change indicates your acceptance of the updated Terms.
For any questions about these Terms, complaints, or refund requests, please contact us: